The confidentiality of patient and member information is of paramount concern to the companies in the Bupa group. To this end, Bupa fully complies with UK Data Protection Legislation and Medical Confidentiality Guidelines.
Medical information will be kept confidential. It will only be disclosed to those involved with your treatment or care, including your Family doctor, or to their agents, and, if applicable, to any person or organization who may be responsible for meeting your treatment expenses, or their agents.
Member details: All membership documents and confirmation of how we have dealt with any claim you may make will be sent to the principal member.
GlobalCapital Health Insurance Agency Ltd as the branch of Bupa Insurance Limited in Malta, will have access to your policy details and may also have access to claim information. GlobalCapital Health Insurance Agency Ltd is subject to the Data Protection Act in Malta.
In the interest of continuously improving our service to members, your call may be recorded and may be monitored.
Information may be disclosed to others with a view to preventing fraudulent or improper claims.
Bupa does not make the names and addresses of members available to other organizations.
Keeping you informed: Bupa would, on occasion, like to keep you informed of Bupa products and services which it considers may be of interest to you.