Pre-authorisation

5.01 What pre-authorisation means

If we pre-authorise your treatment, this means that we will pay up to the limits of your plan provided that all of the following requirements are met:

  • the treatment is eligible treatment that is covered by your plan
  • you have an active membership at the time that treatment takes place
  • your subscriptions are paid up to date
  • the treatment carried out matches the treatment authorised
  • you have provided a full disclosure of the condition and treatment required
  • you have enough benefit entitlement to cover the cost of the treatment
  • your condition is not a pre-existing condition
  • the treatment is medically necessary
  • the treatment takes place within 31 days after pre-authorisation is given

Share This Page

Talk to us about your options

 

Call us today on: 21 342 342

We are here for you Monday to Friday 8am to 5pm.



Get in touch via email

Contact our client assistance team with your query or request a callback from one of our health insurance specialists.
GLOBALCAPITAL HEALTH INSURANCE AGENCY

GlobalCapital Health Insurance Agency Limited acts as an insurance agent and is regulated by the Malta Financial Services Authority (MFSA). Registered address: GlobalCapital Health Insurance Agency Limited, Testaferrata Street, Ta’ Xbiex XBX 1403, Malta.

id trans

© 2014 Bupa Malta / GlobalCapital Health Insurance Agency Ltd