Your pre-authorisation will specify an approved length of stay for in-patient treatment. This is the number of days in hospital that we will cover you for.
If your treatment will take longer than this approved length of stay, then you or your consultant must contact us for an extension to the pre-authorisation.
Of course we understand that there are times when you cannot get your treatment pre-authorised, such as in an emergency. If you are taken to hospital in an emergency, it is important that you arrange for the hospital to contact us within 48 hours of your admission.