Your membership

9.05 General information

Other parties

No other person is allowed to make or confirm any changes to your membership on our behalf, or decide not to enforce any of our rights. No change to your membership will be valid unless it is confirmed in writing.
Any confirmation of your cover will only be valid if it is confirmed in writing by Bupa Malta.

If you change your correspondence address

Please contact us as soon as reasonably possible, as we will send any correspondence to the address you last gave us.


Letters between us must be sent by post and with the postage paid. We do not return original documents. However, if you ask us at the time you send any original documents to us, such as invoices, we can provide certified copies.

Applicable law

Your membership is governed by Maltese law. Any dispute that cannot otherwise be resolved will be dealt with by the courts in Malta.


Bupa Malta shall not be liable for any loss, damage, illness and/or injury that may occur as a direct result of any action carried out directly or through a third party, to assist in the provision of services covered by these rules.

Talk to us about your options


Call us today on: 21 342 342

We are here for you Monday to Friday 8am to 5pm.

Get in touch via email

Contact our client assistance team with your query or request a callback from one of our health insurance specialists.

GlobalCapital Health Insurance Agency Limited acts as an insurance agent and is regulated by the Malta Financial Services Authority (MFSA). Registered address: GlobalCapital Health Insurance Agency Limited, Testaferrata Street, Ta’ Xbiex XBX 1403, Malta.

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© 2019 Bupa Malta / GlobalCapital Health Insurance Agency Ltd